Refund Policy

Money Back Guarantee

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14 day risk free money back guarantee on product price starting from the date your order is delivered. Any initial and/or return shipping and handling fees are non-refundable.

Proof of Purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Shipping Return Items

To return an order, you must contact us first. You will be responsible for covering the shipping costs for any returned items, as these costs are non-refundable.

Please ensure the goods are properly packaged to prevent damage during transit. If the product is damaged or used beyond what is necessary for reasonable inspection, we may reject the refund.

Additionally, once you have shipped the return, you must provide us with the return tracking number within 14 days to remain eligible for a refund

Sale Price Matching

If you ordered within 14 days prior to a sale (includes Black Friday / CyberMonday sales) and you contact us during the sale (email, chat, or phone) to request a price match on your order, we will partially refund your prior order to match the lower sale price.

Holiday Returns

If you order on November 1st or after and the order is a holiday gift, the Refund Policy is extended to 14 days after December 25th.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via email at help@makeafort.funhelp@makeafort.nl help@makeafort.co.ukhelp@makeafort.ca

This document was last updated on April 11, 2022.